Documentation
User Guide
Getting Started

Getting Started

This section will help you prepare the Pinodesk so that it can be used for selling.

Download

To start using Pinodesk, you need to download the installer from this website.

Go to the Download page and choose the application version that suits your computer system. Fill in the email field and click the Download button. The installer will be downloaded and you will receive an email containing the Pinodesk activation code.

Run the downloaded installer and start the Pinodesk application.

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On Windows operating systems, the antivirus may detect the installer as a virus, which is a detection error. To prevent this from happening, you can disable the antivirus during the Pinodesk installation and enable it back after the installation is complete.

Activation

On the first time running Pinodesk, it will show an activation page below:

Activation

Enter the activation code sent to your email previously, and click Submit. Wait for the activation process to finish. When successful, it will show a message below:

Activation Successful

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In the current version of Pinodesk, you can only activate it for one computer. When you try to activate Pinodesk on another computer with the already used activation code, an error message below will appear: Activation Failed

Initial Setup

After successfully activating Pinodesk on your computer, you will need to set up the initial data such as store name, address, and an Administrator user that will be used to log in to the app for the first time.

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An Administrator user is a user that belongs to the Administrator user group. Users within the Administrator user group will have access only to the application settings, such as configuration, users, and user groups.

With this Administrator user, you can create other groups and users with specific access to the menus in the application.

Here is the appearance of the Initial Setup page:

Initial Setup

  • The value in the Username field will be used for login.

Click Save, and you’re done setting up Pinodesk. The next time you open the Pinodesk application, it will show a Login page.

Login

The Login page is the first page you will access every time you open Pinodesk after finishing the initial setup. Please login with the username and password of the Administrator user you just set in the Initial Setup page.

Login

Click Login, and you will see the Pinodesk main page below:

Greeting

Next, via the Settings menu on the left, you can make configuration changes, and add users and user groups to be able to access other Pinodesk menus and start selling.

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Managing Products